Terms of service
Terms of Service
Welcome to EKA. By accessing our website and purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.
Acceptance of Terms
By using the EKA website, placing an order, or accessing our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.
If you do not agree with any part of these terms, please refrain from using our website and services.
Products & Availability
We strive to ensure that all product descriptions, images, pricing, and availability information are accurate.
However, EKA reserves the right to:
* Modify product information at any time without prior notice.
* Limit product quantities.
* Discontinue products without notice.
* Refuse or cancel orders at our discretion.
Pricing & Payments
All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
Payment must be completed before an order is processed and dispatched. We reserve the right to cancel orders suspected of fraudulent activity.
Shipping
Orders are generally delivered within 5–7 business days from dispatch.
Delivery timelines may vary depending on your location and courier service availability. EKA is not responsible for delays caused by third-party logistics providers or circumstances beyond our control.
Returns & Exchanges
We accept return or exchange requests within 7 days of delivery, subject to our Returns & Exchange Policy.
* Products must be unused, unwashed, and in original condition.
* A ₹100 exchange processing and logistics fee applies to approved exchanges.
* Refunds are not offered.
Please refer to our Returns & Exchange Policy for complete details.
Intellectual Property
All content on the EKA website, including but not limited to logos, branding, graphics, images, designs, text, and product concepts, is the exclusive property of EKA and may not be copied, reproduced, distributed, or used without prior written permission.
User Conduct
By using our website, you agree not to:
* Violate any applicable laws or regulations.
* Interfere with the website’s functionality or security.
* Submit false, misleading, or fraudulent information.
* Use our content without authorization.
Limitation of Liability
To the maximum extent permitted by law, EKA shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products, website, or services.
Our liability shall be limited to the value of the purchased product.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
Changes to Terms
EKA reserves the right to update, modify, or replace these Terms of Service at any time without prior notice. Continued use of our website following any changes constitutes acceptance of the revised terms.
Contact Us
For any questions regarding these Terms of Service, please contact us:
Email: supporteka.in@gmail.com
Instagram: @ekachosen
EKA — Essential. Known. Always.